FAQs
Frequently Asked Questions
2013-12-30
How to participate in trading?
You only need to open a real trading account in Far East Precious Metal and then you are able to do real transaction as well as handle affairs of deposit and withdrawal at any time. Also, you can start from the free demo account to understand the transaction’s operating mode. The period of validity for demo account is 30 days, and the affairs of deposit and withdrawal are not available.
 
How to learn the investment of London Gold/Silver if I have no any background knowledge?
You can use the free demo account to participate in the mock trading and learn by doing. If there is any question in the operating process, please feel free to contact our customer service staff to answer your question. Simultaneously, you can check the introduction on our website to know more specialized knowledge about investment of London Gold/Silver.
 
What’s the difference between demo account and real account?
Demo account is set for those investors who are interested in the trading in our company, which let them get to know the investing advantages of London Gold’s/Silver’s transaction faster and be more familiar with every operation approach of our trading platform before real investment. The free trading limit for every demo account is US$ 20,000, and the period of validity is 30 days. Besides, the minimum trading lot for a single order is one lot, and the maximum is 10 lots. The spread for trading London Gold is 0.5, and the spread for London Silver is 0.04. All mock transactions won’t be count in the real profit and loss. Also, the data sources and trading operations are the same with the real trading account. As for the real account, it never expires. The minimum lot for a single order is 0.1 lot, and the maximum is 10 lots. After favor, the spread for trading London Gold is 0.5, and the spread for London Silver is 0.04. Affairs about capital injection and withdrawal are available to handle around the clock, and it can be traded after 10 minutes when the deposit is complete. The withdrawal handled before 17:00 every day will arrive in 2 hours at the soonest. If the withdrawal is handled after 17:00, it will arrive before 11:00 on the next workday.

How much fund is needed in gold investment?
The cost advantage of Far East Precious Metal is that the minimum initial deposit is US$ 5,000 and 0.1 lot is available which means having US$ 150 is able to transact, so the fund is little and the barrier is low. The transaction cost caused by broker is exempted. Besides, the fixed exchange rate of international currency is 6.6 for capital flow which is fair for exchange and clear for settlement. Owning to the problem of risk control, we suggest the best initial deposit is above US$ 1,000 according to the proportion of venture investment.
 
Is service charge needed when opening an account?
Opening a trading account in Far East Precious Metal is totally free. The account can completely be used for investment deal, and no other fees will be charged. 
 
What information should be provided to open an account?
Name
Address
ID/Passport Number
 E-mail
Account Date of Customer’s Receiving Bank
Bank Address
Bank Account
Account Title
Sub-branch of Opening Bank
Please provide us the copies of your ID card and withdrawing bank card for identity verification before your first application for withdrawal.
 
How to handle withdrawal?
The way to withdraw money is very simple. From every Monday to every Friday, client can provide trading account, name, account balance and amount withdrawn to the online customer service staff at any time, and then the withdrawal business will be handled. There is no limitation on the times and amount of withdrawal. If the withdrawing time is at 09:00 to 17:00, then it will arrive within 2 hours. If the withdrawing time is after 17:00, then it will arrive before 11:00 on the next workday. We will exchange US dollar into the withdrawing currency you choose when opening the account, and transfer it to client’s binding account as well as send message or e-mail to inform client to check.

Can you give us some examples of how to profit if trading in London Gold?
Case 1: On December 16th, Monday, Mr. Chen bought one lot (100 ounces) of London Gold through FEPM’s online trading platform. The margin needed was US$ 1,500 and the buying price was US$ 1,210. He closed the position at the same day with the price of US$ 1,230, and then his transaction profit would be:
Investment Amount (US Dollar) = ﹩ 1,500
Net Profit and Loss (US Dollar) = ﹩(1,230 – 1,210)× 100 = ﹩2,000 (Except handling charge)
 
Case 2: One January 13, Friday, Miss Zhang opened a position of short selling with two lots (200 ounces) of London Gold through FEPM’s mobile trading platform. The margin needed was US$ 3,000, and the selling price was US$ 1,230. She closed the position with the price of US$ 1,215 at the same day, and then her transaction profit would be:
Investment Amount (US Dollar) = ﹩ 3,000
Net Profit and Loss (US Dollar) = ﹩(1,230 – 1,215)× 200 = ﹩3,000 (Except handling charge)
 
How is profit after transaction?
Actually, the way to weight the gains is very easy. When the column “Profit and Loss” of the order is not a negative, then it starts to profit. You can close your account at any time to calculate profits, or lock in profit by setting the stop-profit price.
 
Will it charge spread both when opening a position and closing a position?
The system will charge the spread when opening a position and US$ 50 commission for each lot.
 
 What’s the minimum fluctuation range for London Gold?
Every beat of London Gold means rising or falling by 10 points, which represents the price for one ounce London Gold is rising or falling by US$ 0.1.
 
Is the Leverage Ratio fixed at 100 times?
Since it’s calculated according to the actual price and margin of London Gold/Silver and the price of London Gold/Silver is changeable, so the Leverage Ratio to invest London Gold/Silver changes according to the price change of London Gold/Silver. If the current price of London Gold is US$ 1,120/ounce, then the Leverage Ratio is 1:112. If the price changes to US$ 1110/ounce, then it’s 1:111.
 
What’s the difference between T+0 and T+1?
T means the trading day, so T+0 is real-time delivery of liquidation and T+1 is next day delivery. Generally, next transaction can be operated as long as the last one is finished in T+0 transaction, while in T+1 transaction, investor have to wait until next day. T is the first letter of the word “Trade” in English.
 
What’s the meaning of ounce?
The ounce talked in the transaction of London Gold/Silver is the troy ounce, a unit of measurement served for products of precious metal. Because of the differences of trading habits, rules and units of measurement in the markets of each country, the unit of measurement used in the quote of London Gold/Silver is troy ounce. The conversion is: 1 troy ounce ≈ 31 grams.
 
What’s the meaning of buying and selling?
Buying means buying long. When investor estimates the price of London Gold/Silver is going to rise, he/she can open a position at the buying rate, but closing a position should be calculated at the selling rate. Selling means selling short. When investor estimates the price of London Gold/Silver is going to fall, he/she can open a position at the selling rate, but closing a position should be calculated at the buying rate.
 
What’s the meaning of margin?
Margin means when investor trading London Gold/Silver, he/she needs to use a certain capital as a proof of holding the order. In Far East Precious Metal, the minimum lot for single transaction is 0.1, so the minimum margin for a single transaction of London Gold is US$150, and for London Silver is US$ 200.
 
What’s the meaning of opening a position?
Opening a position means creating an order. If investor forecasts the price of London Gold/Silver is going to rise, then he/she needs to create a buying-long order. On the contrary, if investor forecasts the price is going to fall, he/she needs to create a selling-short order. Market order is created at the latest market price at the moment. When creating a pending order, please set the transaction price by yourself. When the market price reaches the setting price, the system will open a position for you automatically.
 
What’s the meaning of closing a position?
Closing a position means if you want to settle an order and don’t want to hold it anymore, you need to make settlement of profit and loss.
 
What’s the meaning of pending order?
Pending order means client can set an expected price by himself/herself for opening a position. When the market price reaches to the setting price, the system will open the position automatically. The trading platform provides 4 kinds of pending orders for clients to choose. There are differences in the light of the different forecasts on the after-market and directions of opening positions: Buy Stop, Buy Limit, Sell Stop and Sell Limit.